• All ready-to-ship items are typically processed and dispatched within 24–48 working hours of order confirmation. 
• Delivery timelines vary by location but usually take 3–7 business days after dispatch within India. 

Personalised & Pre-Order Items

• Personalised pieces or pre-orders require additional crafting time of up to 10 working days before dispatch. 

Cash on Delivery (COD)

• COD is available for eligible orders. Additional charges will apply for COD payments. 

Coupons & Offers

• Coupon codes and promotional offers are subject to specific conditions. Mystelle reserves the right to decide where and how these codes are applicable. 

Order Tracking

• Tracking details are automatically sent via SMS and email once your order is dispatched. 
• You can also track your order anytime on our website using the Track Order page. 
• Orders dispatched via Shiprocket can be tracked at: mystelle.shiprocket.co (replace with actual link). 

Need Help?

Feel free to contact us via WhatsApp or Email.