Shipping policy
Order Processing & Delivery Timelines
- All ready-to-ship items are typically processed and dispatched within 24–48 working hours of order confirmation.
- Delivery timelines vary by location but usually take 3–7 business days after dispatch within India.
Personalised & Pre-Order Items
- Personalised pieces or pre-orders require additional crafting time of up to 10 working days before dispatch.
Cash on Delivery (COD)
- COD is available for eligible orders. Additional charges will apply for COD payments.
Coupons & Offers
- Coupon codes and promotional offers are subject to specific conditions. Mystelle reserves the right to decide where and how these codes are applicable.
Order Tracking
- Tracking details are automatically sent via SMS and email once your order is dispatched.
- You can also track your order anytime on our website using the Track Order page.
- Orders dispatched via Shiprocket can be tracked at: mystelle.shiprocket.co (replace with actual link).
Need Help?
Feel free to contact us via WhatsApp or Email.
For any queries apart from the above, you can reach out on WhatsApp at +91 9354194819 or email info@mystelle.com. Team Mystelle will be happy to assist you.
